okzzz Privacy Policy

The okzzz platform collects various types of information in order to provide smooth service. This information falls into two main categories:

1.1 Information You Provide Directly

When you create an account on okzzz or contact us, the following information may be collected:

• Full name and date of birth (for age verification — for users aged 21+ only)
• Email address
• Password (stored in encrypted form)
• Mobile number
• Payment information (bKash, Nagad, Rocket, Upay account numbers)
• Identity document information (if KYC verification is required)

1.2 Automatically Collected Information

When you use the okzzz platform, the following technical information may be collected automatically:

• IP address and device identifier
• Browser type and version
• Operating system information
• Time spent on the platform and page visit records
• Behavioral data collected through cookies and similar tracking technologies
• Transaction history and betting activity

okzzz uses your information for the following purposes:

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To ensure gaming services, betting features, and other platform functionality.
• Payment Processing: To complete deposit and withdrawal transactions securely.
• Customer Support: To resolve any complaints or questions you may have.
• Security and Fraud Prevention: To detect and prevent unauthorized access and fraudulent activity.
• Legal Compliance: To comply with applicable laws and regulations.
• Responsible Gaming: To monitor your gaming behavior and provide support when needed.
• Service Improvement: To improve platform performance and user experience.

okzzz does not sell your personal information to third parties for marketing purposes without your consent.

To ensure the protection of your personal information, okzzz takes both technical and administrative security measures:

3.1 Technical Security

• All data transfers are secured through SSL (Secure Socket Layer) encryption.
• Passwords are encrypted and stored using industry-standard hashing algorithms.
• Payment information is never stored directly on okzzz servers — it is processed through authorized payment gateways.
• Firewalls and intrusion detection systems are kept active.
• Regular security audits are conducted.

3.2 Data Retention Period

Your information will be retained for as long as your account is active or as needed to provide services. Due to legal obligations, some information may be retained for a specified period after account closure. At the end of that period, the information is securely deleted.

okzzz may share your information with third parties in certain circumstances. However, this is always limited and purpose-specific:

• Payment Providers: Payment providers such as bKash, Nagad, Rocket, and Upay will receive the information necessary to complete transactions.
• Technology Partners: Game providers and technology companies that assist in operating the platform.
• Law Enforcement Agencies: Information may be provided to authorities by court order or legal requirement.
• Fraud Prevention Services: Specialized service providers may receive limited information to detect and prevent fraud.

All third-party partners are contractually obligated to maintain the same standard of privacy protection. okzzz never sells your information to advertisers or marketing agencies.

The okzzz website uses cookies and similar technologies. Cookies are small text files stored in your browser that improve the functionality of the site.

5.1 Types of Cookies

• Essential Cookies: To ensure the core functionality of the site — such as maintaining login sessions.
• Functionality Cookies: To remember your preferences and settings.
• Analytics Cookies: To monitor platform usage and improve services.

5.2 Cookie Controls

You can disable cookies by changing your browser settings. However, please note that disabling certain cookies may mean some platform features do not work properly.

okzzz respects your rights over your personal information and processes the following requests:

• Access: You have the right to know what information we hold about you.
• Right to Correction: You can request that incorrect or incomplete information be updated.
• Deletion Request: In certain circumstances you can request that your information be deleted. However, some information may need to be retained due to legal obligations.
• Objection to Processing: In some cases you can object to the processing of your information.
• Data Portability: You can request a copy of the information we hold about you.
• Objection to Automated Decisions: You can request human review of any automated decision-making process.

To exercise these rights, contact our support team directly.

While okzzz provides technical protection to keep your account secure, you also have certain responsibilities:

• Use a strong and unique password that you do not use on other sites.
• Never share your password or login details with anyone else.
• If you notice any suspicious activity, notify our support team immediately.
• Log out of your account after your last session, especially on shared devices.
• Be cautious of phishing emails and unauthorized sites — okzzz will never ask for your password by email.

okzzz is an adult (21+) platform. We do not knowingly collect any information from persons under the age of 21. Age is verified during the registration process.

If we are notified that a minor has provided information, we will immediately delete that information and close the associated account. If you suspect that a minor is using an account, please contact us.

okzzz may update this Privacy Policy from time to time. If any significant changes are made to the Policy, we will notify you through the platform. The date of the latest update will be noted at the top of this document.

Continuing to use the platform after a policy update will be taken to mean that you have accepted the revised policy. We therefore recommend reviewing this page regularly.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Any formal requests regarding data protection should be sent in writing by email. okzzz will process all valid requests within a reasonable time.

For more information you can also read our Terms and Conditions and Responsible Gaming pages.